Luxury Hotel · Mexico
Hotel Mousai
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At a glance
Adults-only, all-inclusive luxury collection from TAFER Hotels & Resorts, with five-diamond properties in Puerto Vallarta and Cancún.
The Hotel Mousai brand currently runs two all-suite properties in Mexico: the original five-diamond Hotel Mousai Puerto Vallarta and the newer Hotel Mousai Cancún, both operating under the wider TAFER Hotels & Resorts group. The five-diamond rating, awarded by AAA, is the highest level possible to achieve.
The accommodation runs all-suite across both hotels, with private plunge pools in select categories, butler service, 24-hour in-room dining, and ocean-view layouts. The design leans contemporary and architectural, set up for couples and adult travellers rather than families.
Dining is a major focus across both properties. DAO in Puerto Vallarta is the Mondrian-style contemporary Chinese venue, with Misika handling Peruvian fine-dining and NOI Italian. The Cancún property carries its own NOI alongside a rooftop with an infinity pool. The Gourmet Culinary All-Inclusive package opens up access to the full restaurant and mixology programme.
Highlights
- Adults-only, all-suite layouts across both hotels, with private plunge pools, butler service, and 24-hour in-room dining included.
- Five-diamond luxury at the original Puerto Vallarta property, with the brand-new Cancún hotel covering the Caribbean side of the country.
- The Gourmet Culinary All-Inclusive package opens up access to DAO, Misika, NOI, and the wider mixology program.
Accommodation
Mousai Suite
This 1,069 sq.ft suite offers wonderful ocean views, a king sized bed, a living area and a terrace with a gold-tiled plunge pool. You can control the curtains from your iPad. The dual vanity in the bathroom comes with onyx sinks and Italian porcelain floors.
Mousai Corner Suite
The Mousai Corner Suite comes with a wraparound terrace that has sliding doors on three sides. One opens onto ocean views, another onto jungle views and the other one overlooks the resort. The bathroom is stunning – the rain shower is decorated in Venetian chocolate litmus.
Ultra Mousai Suite
The Ultra Mousai Suites take you to the next level of luxury. You’ll have your own butler – lifesaver! As the suites are located on the upper floors of the hotel, the views will be even more spectacular. You’ll have a plunge pool on your private terrace. The metallic gold, silver and pearl colour scheme is very chic.
The Penthouse
This is the grandest setting in Puerto Vallarta. Experience pure opulence in this 2,852. sqft penthouse. It has a large dining room, a library, LED screen and entertainment centre, full kitchen, a bar and an infinity plunge pool. A setting fit for royalty.
Further information
Dining
Hotel Mousai Puerto Vallarta runs five main restaurants. NOI handles contemporary Italian, DAO is the Mondrian-styled contemporary Chinese venue between the two towers, and Misika brings Peruvian fine dining with an ancestral-meets-global angle. Two rooftop venues, North and South, cover relaxed daytime and evening service with infinity pool access. The Gourmet Culinary All-Inclusive package opens up the full restaurant program and a premium mixology list.
Wellness
Spa Imagine is on the 15th floor, with 360-degree views over the ocean and rainforest. Each treatment suite takes a different chakra as its design reference, and the facilities run to a hydrotherapy circuit with whirlpool, pressure-massage shower, cold plunge, and six-cycle vitality pool. The Thai Massage is the signature, with high-tech treatments including the Binary Premium and HydraFacial also on the menu.
Location
Hotel Mousai Puerto Vallarta is on Carretera a Barra de Navidad, on the south side of Puerto Vallarta along Banderas Bay, around 15 minutes from the airport and the historic centre. Mismaloya Beach and Los Arcos Marine National Park are a short drive south, and the Zona Romántica with its restaurants, bars, and beach clubs is within easy reach to the north.
Mexico
The Riviera Maya runs south from Cancun along the Caribbean coast, with the resort strip of Playa del Carmen and Tulum giving way to jungle and reef as you move away from the main tourist corridor.
Our Experts
The amazing thing about Mexico is the sheer amount of choice. Each area is so diverse that you can have a truly unique vacation in just one or combine a few into a true country-wide adventure.
Year-round good weather, fantastic food and some of the world's best beaches, what's not to like about Mexico? Cabo and Puerto Vallarta are home to a uniquely impressive range of luxury resorts.
Stellar service. Stellar products. Stellar people and it gets so much better when you pick up the phone and call.
Anthony S.
Super client centred service. From first contact I have had warm, efficient, friendly and flexible service.
John
I’m confident in giving Out Of Office a 5-star review! They are one of the leaders in this space without a doubt.
Tiberiu
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Art & Culture in Mexico City: Luxury Discovery Tour
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5 days tailor-made from £1,450 per person View tripTell us where your mind keeps going back to. We will do the rest.
Frequently asked questions
What does Out Of Office do?
Out Of Office is a luxury LGBTQ+ travel company specialising in tailor-made holidays and extraordinary journeys around the world. We create bespoke luxury holidays, LGBTQ+ honeymoons, safaris, cruises, beach escapes, private tours and group trips, with every itinerary designed around you. Our travel specialists combine global expertise, first-hand destination knowledge and trusted local partners to create seamless, highly personalised experiences.
Is Out Of Office a gay travel agency?
Out Of Office is an LGBTQ+ owned and run luxury travel specialist, with particular expertise in gay and LGBTQ+ travel. We understand the additional considerations that can come with travelling as an LGBTQ+ person or couple, from local laws and customs to finding genuinely welcoming hotels and experiences.
We welcome every traveller, including friends, families and allies. Many of our clients are not members of the LGBTQ+ community, but choose Out Of Office for our luxury travel expertise, personalised service and discretion.
Do you create tailor-made LGBTQ+ holidays?
Yes. Every tailor-made trip with Out Of Office is designed from scratch around your interests, travel style, budget and the way you want to experience a destination. We can arrange luxury hotels, private transfers, flights, guides, excursions, cruises and special experiences as part of one personalised itinerary. The journeys shown on our website are there to inspire you rather than restrict you; only clearly identified group departures operate as fixed itineraries.
How do you choose LGBTQ+ friendly hotels and destinations?
We combine first-hand destination knowledge with trusted local expertise to recommend luxury hotels, resorts and experiences where LGBTQ+ travellers can feel informed and welcome. We also consider the laws, customs and attitudes of each destination, because LGBTQ+ rights and experiences differ around the world. Our team regularly visit many of the properties we work with and where a destination requires greater awareness, we give you clear and considered advice so that you can make an informed decision about where and how you travel.
We plant trees for every booking
For every booking made with Out Of Office we commit to planting trees in your name to help reduce the impact of travel on future generations. You'll even get a link to see where your trees are planted in the world via our partner Ecologi.
We donate to Rainbow Railroad with every booking
Rainbow Railroad helps LGBTQ+ people escape state-sponsored violence and persecution. A donation goes with every trip we sell, funded by us and never added to your price.
Start Planning Your Trip
Tell us where you would love to go, when you are thinking of travelling and what kind of trip you have in mind. One of our LGBTQ+ travel specialists will create a tailor-made itinerary designed around your destination, style and preferences.
One named specialist, first enquiry to homecoming. No call centre, and nothing is charged until you decide to book.