Luxury Hotel · Riviera Maya
Viceroy Riviera Maya
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Every trip built from scratch around your dates, pace and preferences.
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At a glance
Adults-only villa resort in the rainforest north of Playa del Carmen, with 41 private-plunge villas, a Mayan spa, and a temazcal ceremony on site.
Viceroy Riviera Maya sits on a stretch of jungle and white-sand beach at Playa Xcalacoco, just north of Playa del Carmen on the Caribbean coast of the Yucatán Peninsula. The resort is adults-only and works on an intimate scale, with the entire property made up of just 41 villas spread among the rainforest.
Every villa is residential in feel and comes with a private plunge pool, sunbathing deck, and outdoor shower. Aromatherapy from native trees is built into the turndown service and Egyptian cotton linens cover the bedding.
Wellness is the headline. The Wayak Spa pulls from ancient Mayan traditions, with a temazcal ceremony on site, a steam-based ritual using volcanic stones and traditional herbs, led by a Maák Bacab. Two restaurants, Coral and La Marea, cover the dining side, with private cooking sessions on Yucatán cuisine and a private cenote experience available 35 minutes away.
Highlights
- Just 41 residential-style villas, each with a private plunge pool, sundeck, and outdoor shower.
- Wayak Spa built around ancient Mayan healing, including a temazcal ceremony led by a Maák Bacab.
- Beachfront on Playa Xcalacoco, with a private cenote experience available 35 minutes from the resort.
Accommodation
Luxury Villas
With 1,000 feet of living space to yourself and lush jungle beyond, you’ll get the perfect combination of privacy and luxury. Unwind in your private plunge pool whilst keeping an eye peeled for any passing iguanas. Longue around in your Italian linen bathrobes, and, if you decide that your bed isn’t comfortable enough your pillow butler is on call.
Signature Villas
Here you’ll enjoy 1,400 square feet of living space on the edge of the Mayan jungle. These secluded villas offer luxury and privacy in unforgettable surroundings.
Premium Villas
The Premium Villas offer unrivalled seclusion with over 1,700 square feet of living space. Though you’re comfortably nestled in the jungle you’re just a brief stroll away from the beach. Ideal if you’re on a romantic getaway.
Ocean View Villas
You’ll have 1,700 square feet of total living space and you’re right near the beach. If you don’t want to be tucked away in the jungle this could be an ideal choice. You’ll enjoy views of the ocean and the Caribbean coastline.
Beachfront Villas
Stay in a villa on the pristine white sands of the beach, with stunning sea views and 1,700 square feet of living space. You’re Majordomo (Butler) will take care of your needs, and nightly aromatherapy sessions will keep you nice and relaxed. You also get a pillow menu and soap concierge.
Further information
Dining
Two alfresco restaurants cover the dining side. Coral Restaurant + Bar is the two-tier daytime venue, with international and Mexican breakfasts and a seafood-heavy lunch and dinner menu. La Marea takes over at night with traditional Mexican cooking in an inventive register, served at the water’s edge. Culinary experiences include tequila and ceviche tastings led by an in-house Tequila Maestro, mezcal and taco pairings, tamale cooking lessons, and Mexican wine flights.
Wellness
Wayak Spa is the wellness centrepiece, built around ancient Mayan healing traditions and set within the jungle. The treatment menu pulls in native herbs from the Riviera Maya forest, with massages, facials, and energy therapies the core categories. The fitness centre sits in the rainforest with full equipment, plus yoga classes including Vinyasa, Ashtanga, and Chakra, alongside meditation programmes, circuit training, and bodywork.
Location
The resort sits on Playa Xcalacoco, a stretch of beach in Solidaridad municipality, around 10 minutes north of Playa del Carmen and 45 minutes south of Cancún International Airport. The villas are set within thick rainforest directly on the Caribbean. Tulum is around an hour south, with the Mayan archaeological sites of Cobá, Chichén Itzá, and Tulum all within driving distance, and a private cenote experience available 35 minutes from the property.
Mexico
The Riviera Maya runs south from Cancun along the Caribbean coast, with the resort strip of Playa del Carmen and Tulum giving way to jungle and reef as you move away from the main tourist corridor.
Our Experts
Pristine beaches, beautiful cenotes, archaeological sites... there really is something for everyone on the Riviera Maya. I recommend it to anyone looking for that perfect blend of relaxation and adventure.
With it's boho-chic vibe and stunning beaches, Tulum is my favourite spot on the Riviera Maya. And of course, you have Akumal just 20 minutes away by car, where you can swim with sea turtles.
Stellar service. Stellar products. Stellar people and it gets so much better when you pick up the phone and call.
Anthony S.
Super client centred service. From first contact I have had warm, efficient, friendly and flexible service.
John
I’m confident in giving Out Of Office a 5-star review! They are one of the leaders in this space without a doubt.
Tiberiu
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Riviera Maya: A Wellness Retreat
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Frequently asked questions
What does Out Of Office do?
Out Of Office is a luxury LGBTQ+ travel company specialising in tailor-made holidays and extraordinary journeys around the world. We create bespoke luxury holidays, LGBTQ+ honeymoons, safaris, cruises, beach escapes, private tours and group trips, with every itinerary designed around you. Our travel specialists combine global expertise, first-hand destination knowledge and trusted local partners to create seamless, highly personalised experiences.
Is Out Of Office a gay travel agency?
Out Of Office is an LGBTQ+ owned and run luxury travel specialist, with particular expertise in gay and LGBTQ+ travel. We understand the additional considerations that can come with travelling as an LGBTQ+ person or couple, from local laws and customs to finding genuinely welcoming hotels and experiences.
We welcome every traveller, including friends, families and allies. Many of our clients are not members of the LGBTQ+ community, but choose Out Of Office for our luxury travel expertise, personalised service and discretion.
Do you create tailor-made LGBTQ+ holidays?
Yes. Every tailor-made trip with Out Of Office is designed from scratch around your interests, travel style, budget and the way you want to experience a destination. We can arrange luxury hotels, private transfers, flights, guides, excursions, cruises and special experiences as part of one personalised itinerary. The journeys shown on our website are there to inspire you rather than restrict you; only clearly identified group departures operate as fixed itineraries.
How do you choose LGBTQ+ friendly hotels and destinations?
We combine first-hand destination knowledge with trusted local expertise to recommend luxury hotels, resorts and experiences where LGBTQ+ travellers can feel informed and welcome. We also consider the laws, customs and attitudes of each destination, because LGBTQ+ rights and experiences differ around the world. Our team regularly visit many of the properties we work with and where a destination requires greater awareness, we give you clear and considered advice so that you can make an informed decision about where and how you travel.
We plant trees for every booking
For every booking made with Out Of Office we commit to planting trees in your name to help reduce the impact of travel on future generations. You'll even get a link to see where your trees are planted in the world via our partner Ecologi.
We donate to Rainbow Railroad with every booking
Rainbow Railroad helps LGBTQ+ people escape state-sponsored violence and persecution. A donation goes with every trip we sell, funded by us and never added to your price.
Start Planning Your Trip
Tell us where you would love to go, when you are thinking of travelling and what kind of trip you have in mind. One of our LGBTQ+ travel specialists will create a tailor-made itinerary designed around your destination, style and preferences.
One named specialist, first enquiry to homecoming. No call centre, and nothing is charged until you decide to book.