Tailor-made Holiday · Mexico
Riviera Maya: The Out Of Office Collection
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At a glance
Riviera Maya is the place to be on Mexico's Caribbean coast and an easy, welcoming stretch of coastline for LGBTQ+ travelers, even where the destination does not have the dedicated gay neighborhood of Puerto Vallarta or Mexico City. Cancun, an hour's drive to the north, is the most tourist-friendly part of the country, packed with resorts, while the Riviera Maya itself runs south through smaller towns including Tulum and Playa del Carmen, each with its own pace and its own version of hospitality.
Picking the right hotel here can be a genuine challenge, given how much the region has to offer, so we have gathered our top picks below, from sprawling all-inclusive resorts to quaint treehouse hotels in Tulum, chosen for their exceptional offerings and, where relevant, their track record of welcoming LGBTQ+ couples and travelers without exception.
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Once you have read through our highlights, one of our travel concierges can help you find the Riviera Maya hotel that suits your trip and confirm which properties are the best fit for you and your partner.
At Out Of Office, we take pride in our firsthand knowledge of the Riviera Maya and our ability to build tailor-made experiences around it. Our team has spent time exploring the region in detail, weighing each property against the standards of comfort, authenticity, and service we expect for our clients, alongside how genuinely welcoming a resort is toward LGBTQ+ guests. We understand that no two travelers want the same trip, which is why we take the time to learn your preferences before shaping the itinerary around them.
Day by day
This is a sample plan, not a fixed departure. Days can be added, removed or reordered, and almost every client changes something. Prices are an entry-level guide; your quote will be exact.
Best For All-inclusive: Secrets Akumal
Secrets Akumal is a sprawling, luxury resort with some of the region’s best all-inclusive offers. Nine restaurants and three bars serve gourmet, a la carte food and drink, a welcome departure from the buffet-heavy reputation all-inclusive resorts sometimes carry.
With 434 rooms and three large swimming pools, Secrets has the range of amenities most beach vacation travelers look for. All rooms come with private balconies and sea views, and a suite upgrade adds a wraparound balcony for special occasions. Sitting at the heart of the Riviera Maya, Secrets is hard to beat for an all-inclusive stay.
Best For Weddings: Viceroy Riviera Maya
The Viceroy Riviera Maya is set among the jungle just south of Playa del Carmen, with private villas rather than standard rooms, many with their own plunge pool.
The resort has built a strong reputation for weddings and honeymoons, with a dedicated events team and settings that range from a jungle clearing to a stretch of private beach.
For LGBTQ+ couples planning a wedding or honeymoon, the resort’s discretion and its history of hosting same-sex ceremonies make it a natural fit, and our travel experts can help coordinate the finer details of the celebration itself.
Best For Style: Azulik in Tulum
If you’re looking for something a little difference, not to mention impeccably stylish, then Azulik Resort is hard to beat.
Azulik is built from raw wood and organic curves that rise directly out of the jungle canopy above Tulum’s coastline. There are no televisions and no standard right angles, and each villa is designed to feel handmade rather than manufactured.
The resort draws a design-conscious crowd, including a strong LGBTQ+ following, thanks to its reputation as one of the more artistic, boundary-pushing properties on the coast. Sensorial spa treatments and an on-site vegan restaurant round out a stay built around slowing down.
Best For Luxury: Chablé Maroma
Our Experts
The amazing thing about Mexico is the sheer amount of choice. Each area is so diverse that you can have a truly unique vacation in just one or combine a few into a true country-wide adventure.
Year-round good weather, fantastic food and some of the world's best beaches, what's not to like about Mexico? Cabo and Puerto Vallarta are home to a uniquely impressive range of luxury resorts.
Stellar service. Stellar products. Stellar people and it gets so much better when you pick up the phone and call.
Anthony S.
Super client centred service. From first contact I have had warm, efficient, friendly and flexible service.
John
I’m confident in giving Out Of Office a 5-star review! They are one of the leaders in this space without a doubt.
Tiberiu
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Frequently asked questions
What does Out Of Office do?
Out Of Office is a luxury LGBTQ+ travel company specialising in tailor-made holidays and extraordinary journeys around the world. We create bespoke luxury holidays, LGBTQ+ honeymoons, safaris, cruises, beach escapes, private tours and group trips, with every itinerary designed around you. Our travel specialists combine global expertise, first-hand destination knowledge and trusted local partners to create seamless, highly personalised experiences.
Is Out Of Office a gay travel agency?
Out Of Office is an LGBTQ+ owned and run luxury travel specialist, with particular expertise in gay and LGBTQ+ travel. We understand the additional considerations that can come with travelling as an LGBTQ+ person or couple, from local laws and customs to finding genuinely welcoming hotels and experiences.
We welcome every traveller, including friends, families and allies. Many of our clients are not members of the LGBTQ+ community, but choose Out Of Office for our luxury travel expertise, personalised service and discretion.
Do you create tailor-made LGBTQ+ holidays?
Yes. Every tailor-made trip with Out Of Office is designed from scratch around your interests, travel style, budget and the way you want to experience a destination. We can arrange luxury hotels, private transfers, flights, guides, excursions, cruises and special experiences as part of one personalised itinerary. The journeys shown on our website are there to inspire you rather than restrict you; only clearly identified group departures operate as fixed itineraries.
How do you choose LGBTQ+ friendly hotels and destinations?
We combine first-hand destination knowledge with trusted local expertise to recommend luxury hotels, resorts and experiences where LGBTQ+ travellers can feel informed and welcome. We also consider the laws, customs and attitudes of each destination, because LGBTQ+ rights and experiences differ around the world. Our team regularly visit many of the properties we work with and where a destination requires greater awareness, we give you clear and considered advice so that you can make an informed decision about where and how you travel.
We plant trees for every booking
For every booking made with Out Of Office we commit to planting trees in your name to help reduce the impact of travel on future generations. You'll even get a link to see where your trees are planted in the world via our partner Ecologi.
We donate to Rainbow Railroad with every booking
Rainbow Railroad helps LGBTQ+ people escape state-sponsored violence and persecution. A donation goes with every trip we sell, funded by us and never added to your price.
Start Planning Your Trip
Tell us where you would love to go, when you are thinking of travelling and what kind of trip you have in mind. One of our LGBTQ+ travel specialists will create a tailor-made itinerary designed around your destination, style and preferences.
One named specialist, first enquiry to homecoming. No call centre, and nothing is charged until you decide to book.