Luxury Hotel · Australia
Shangri-La, Sydney
Tailor-made, always
Every trip built from scratch around your dates, pace and preferences.
Your own specialist
One named person and a 24-hour number while you travel.
Hundreds of five-star reviews
Rated Excellent on Trustpilot across ten years of LGBTQ+ luxury travel.
At a glance
A 36-storey landmark at the highest point in The Rocks, where Sydney’s largest harbour-facing windows frame the Opera House and the Bridge in one shot.
The hotel sits on Cumberland Street, with 565 rooms and suites across 36 levels above the surrounding skyline. The windows are the calling card here, the largest of any hotel facing Sydney Harbour, designed to make those Opera House and Harbour Bridge views the headline.
Dining and drinking lean into the elevation. Altitude on Level 36 is the signature restaurant, with Blu Bar on the same floor working the panorama after dark. Café Mix and Shangri-La’s signature High Tea handle the ground level.
Chi, The Spa and a Health Club cover wellness, and the suite lineup tops out at the Presidential and Royal Suites.
Highlights
- The highest hotel in The Rocks at 36 storeys, with the largest windows of any harbour-front hotel in Sydney
- Award-winning Altitude restaurant and Blu Bar on Level 36 with sweeping harbour panoramas
- Chi, The Spa and a Health Club for wellness, plus Horizon Club lounge access on upper tiers
Accommodation
Deluxe Darling Harbour Room
Overlooking Darling Harbour, these rooms come with views of Pyrmont Bay and Observatory Hill. The marble bathrooms are spacious and come with a separate bath and shower. Each Deluxe Darling Harbour Room is 430-538 sqf. Other rooms include the Deluxe Opera House City View and Deluxe Grand Harbour View.
Premier Sydney Harbour Room
Overlooking Sydney Harbour, Sydney Opera House and Sydney Harbour Bridge, you’ll be greeted with panoramic 270-degree views. This luxurious room offers 645 sqf of space and an elegant, contemporary design. You can also opt for a Grand Premier Sydney Harbour Room above floor 14 with sweeping views of the Harbour.
Sydney Harbour Suite
This luxurious suite overlooks Sydney Harbour and offers access to the Horizon Club Lounge. It comes with a separate lounge and a queen-size sofa bed. You can choose from the pillow menu. The marble bathroom comes with a separate shower and a window-level bath. Other suites include the Ambassador Suite, the Governor Suite, the Presidential Suite, and the Executive Sydney Harbour Suite.
Royal Suite
The Royal Suite offers the height of luxury and sophistication. You don’t have to be royalty to stay here but you’ll definitely feel like royalty. The suite comes with a grand piano, a luxurious dining room and an executive study.
Further information
Dining
Dining splits across five venues. Altitude on Level 36 leads the lineup with modern Australian cooking and sweeping views, while Blu Bar on 36 works the same panorama after dark with cocktails and bar plates. On lower floors, Café Mix runs the buffet, the Lobby Lounge handles all-day drinks, and Shangri-La’s signature High Tea brings a more formal afternoon ritual.
Spa and Wellness
Wellness centers on Chi, The Spa, with six treatment suites, relaxation pods, and a menu drawing on Asian wellness traditions, Australian healing techniques, and native botanical ingredients. The Travel + Leisure Luxury Awards Asia Pacific named it Australia’s number one hotel spa in 2025. A Level 2 Health Club adds an indoor heated pool, sauna, whirlpool, and a 24-hour gym for in-house guests.
Location
Shangri-La Sydney sits at 176 Cumberland Street, on the highest point of the historic Rocks precinct, Sydney’s oldest neighborhood. The 36-storey tower puts most rooms above the surrounding skyline, with views taking in Sydney Harbour Bridge, the Opera House, Circular Quay, Barangaroo, and Observatory Hill. The Opera House, Bridge, and Circular Quay ferry terminal are all within easy walking distance.
Australia
Australia is the sixth-largest country in the world, and traveling between destinations requires careful planning. Most visitors arrive via major international airports in Sydney, Melbourne, or Brisbane, with domestic flights being the fastest and most efficient way to cover large distances. If you’re exploring within a region, self-driving is a popular option, especially along famous routes like the Great Ocean Road or through the Red Centre.
Our Experts
You can't have a luxury vacation in Australia without visiting the spectacular Hunter Valley. It's the country's top wine region and also home to some of the world's best Shiraz.
One of my personal highlights of Australia is the culinary scene in Sydney. It's really exploded in recent years thanks to the multicultural character of the city. There is something for everyone.
Stellar service. Stellar products. Stellar people and it gets so much better when you pick up the phone and call.
Anthony S.
Super client centred service. From first contact I have had warm, efficient, friendly and flexible service.
John
I’m confident in giving Out Of Office a 5-star review! They are one of the leaders in this space without a doubt.
Tiberiu
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Frequently asked questions
What does Out Of Office do?
Out Of Office is a luxury LGBTQ+ travel company specializing in tailor-made vacations and extraordinary journeys around the world. We create bespoke luxury vacations, LGBTQ+ honeymoons, safaris, cruises, beach escapes, private tours and group trips, with every itinerary designed around you. Our travel specialists combine global expertise, first-hand destination knowledge and trusted local partners to create seamless, highly personalized experiences.
Is Out Of Office a gay travel agency?
Out Of Office is an LGBTQ+ owned and run luxury travel specialist, with particular expertise in gay and LGBTQ+ travel. We understand the additional considerations that can come with traveling as an LGBTQ+ person or couple, from local laws and customs to finding genuinely welcoming hotels and experiences.
We welcome every traveler, including friends, families and allies. Many of our clients are not members of the LGBTQ+ community, but choose Out Of Office for our luxury travel expertise, personalized service and discretion.
Do you create tailor-made LGBTQ+ vacations?
Yes. Every tailor-made trip with Out Of Office is designed from scratch around your interests, travel style, budget and the way you want to experience a destination. We can arrange luxury hotels, private transfers, flights, guides, excursions, cruises and special experiences as part of one personalized itinerary. The journeys shown on our website are there to inspire you rather than restrict you; only clearly identified group departures operate as fixed itineraries.
How do you choose LGBTQ+ friendly hotels and destinations?
We combine first-hand destination knowledge with trusted local expertise to recommend luxury hotels, resorts and experiences where LGBTQ+ travelers can feel informed and welcome. We also consider the laws, customs and attitudes of each destination, because LGBTQ+ rights and experiences differ around the world. Our team regularly visit many of the properties we work with and where a destination requires greater awareness, we give you clear and considered advice so that you can make an informed decision about where and how you travel.
We plant trees for every booking
For every booking made with Out Of Office we commit to planting trees in your name to help reduce the impact of travel on future generations. You'll even get a link to see where your trees are planted in the world via our partner Ecologi.
We donate to Rainbow Railroad with every booking
Rainbow Railroad helps LGBTQ+ people escape state-sponsored violence and persecution. A donation goes with every trip we sell, funded by us and never added to your price.
Start Planning Your Trip
Tell us where you would love to go, when you are thinking of traveling and what kind of trip you have in mind. One of our LGBTQ+ travel specialists will create a tailor-made itinerary designed around your destination, style and preferences.
One named specialist, first inquiry to homecoming. No call center, and nothing is charged until you decide to book.