Careers

We are based in both Brighton and Farringdon, Central London and are always on the lookout for driven, resourceful and fun people to work with us across both our brands - OutOfOffice.com and TravelGay.com.

Are you the person your friends turn to for holiday advice? Like a beach holiday as much as an adventure holiday? Know the best excursions and bars in a particular destination? If you can talk confidently about travel and your desire to venture is strong then we want to hear from you. If you're looking for the best travel jobs in Brighton then we can probably help!

We are a sales-oriented company and so previous experience of working in travel sales is desirable.

If you think you might have the skills to come and work for us in our office at Out Of Office (see what we did there?) then drop us an email to careers @ outofoffice.com with a bit of background about yourself and your CV.

Working At Out Of Office

Our Vacancies

We are growing our team rapidly as we expand in the coming months and years. With our acquisition of TravelGay.com, we are looking for hardworking and dedicated people to work with us as we scale our business.

Our current jobs are:

Travel Concierge / Sales Consultant

Corporate Sales Executive

Summer Internship in Brighton

Work Experience Programme

Travel Concierge / Sales Consultant, OutOfOffice.com

Department: Travel Sales, OutOfOffice.com
Location: Brighton
Contract: Permanent - Full Time
Hours: Monday to Friday, shift patterns between 8.30 am and 8.00 pm. Saturday working may be required between 9.00 am and 5.00 pm on a rota basis, dependent upon business requirements.
Salary: Dependent on experience + Uncapped commission.

OutOfOffice.com is a bespoke travel provider with a major focus on the LGBT market assisting with the design and planning of safe and luxurious travel itineraries.

The journey here at OutOfOffice.com has certainly been an exciting one and there is so much more to come. The founder and Managing Director, Darren Burn, launched the business in 2016 forging a partnership with the founders of the Palatinate Group.

Now in its 2nd year of trading, OutOfOffice.com is already a reputable tailor-made travel provider in its own right, providing its growing customer base with specialist travel consultations. Now we need more great people to come on board and support our continued success.

The role
Our role is to ensure that, whatever our customers gender or sexual orientation, they can access and enjoy the perfect holiday break with added peace of mind.

Your day in a nutshell:

  • Our customers will enquire about a product, wanting to know more about the options available or reserve a holiday at that time and you will engage with them, support their queries, really understand their needs and recommend the ideal holiday destination and itinerary
  • Although our initial customer contact is inbound this role does require solid consultative sales skills - you will upsell & cross-sell suitable extras and upgrades to help tailor the perfect holiday package
  • It doesn't stop once you have booked the trip - we continue to support our customers and liaise with them until they return from their holiday and will follow up with customers to proactively initiate repeat custom
  • Other duties will include supporting the promotion of our brand by attending relevant networking and industry related events, and, writing and maintaining content for our OutOfOffice.com website

So, what are we looking for?

We cannot emphasise enough how exciting this journey is at OutOfOffice.com, and we want people who are as genuinely enthusiastic about helping to progress our business as we are. Specific skills we are looking for from candidates are listed below. If this sounds like you do apply -  we would love to get to know you better!

Requirements: 

  • Candidates should have worked in the travel industry, in a similar phone based role providing travel consultations
  • You must be comfortable with sales and preferably have a natural flair for spotting appropriate opportunities to introduce suitable options to customers to ensure the best travel package is provided
  • First hand knowledge of travel in Europe is required
  • An understanding of the LGBT travel market, its challenges and nuances is highly advantageous
  • You will excel in fast paced, high-pressured environments and have the ability to self motivate
  • Excellent communication skills both verbal and written are a must, with the ability to communicate effectively and empathetically with a wide range of customers
  • You will also be naturally proactive, if you don't know the best answer to a customer's query or need you will be someone who is able to research solutions efficiently
  • A true team player - you will enjoy a spot of healthy competition in the workplace but be able to balance this appropriately with supporting your colleagues when needed and sharing best practice

Benefits:

To support you in building a great career here we offer:

  • Competitive basic salary
  • The chance to help shape the direction of this new and exciting startup
  • Extensive training and opportunities to develop in a fast-growing company
  • An uncapped commission scheme that can afford you a significant uplift in your salary
  • Pension
  • 22 days holiday that rises to 25 days after a year of service

We are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

How do I apply?

Please email your CV and a covering letter to [email protected].

Corporate Sales Executive, TravelGay.com, £18k-20k + lucrative commission

TravelGay.com - newly headquartered in Brighton & part of the OutOfOffice.com family

We are TravelGay, the world’s largest LGBT travel brand! We are an exciting, young and innovative travel start-up that delivers tailored, personalised and informed travel experiences to hundreds of worldwide destinations with a heavy focus on catering to LGBT travel consumers. Since our inception we have revolutionised the travel industry for the LGBT community and with tens of millions of visitors to our website each year we are excited to say that we are only just getting started.

Following our most successful year to date, our team is growing and we currently have a hugely exciting opportunity for a talented sales agent to join us in our Brighton office in a newly created position selling listing subscriptions on our website. This role will be pivotal in the next stages of our businesses growth and the successful candidate will have an amazing opportunity to join us at the early stages of what is going to be an incredible journey.

The Role

This is a fast paced and challenging role selling subscription listings on our travel website to LGBT venues, bars, clubs and events worldwide.

The role - Business Development Executive

  • We are looking for proactive business development ninja! Someone who loves to research and generate great leads, gets a kick out of striking a deal and is uber persistent but balances that well with excellent rapport building skills.
  • You ideally will have supported b2b sales, be someone who is extremely organised and have experience negotiating with clients - selling ice to eskimos would be a walk in the park for you!
  • This is such a fantastically unique opportunity for someone with a passionate interest in LGBT travel to really make an impact within an already reputable brand. You should be commercially astute and naturally inquisitive - this role will allow you to get under the skin of our business at a very exciting stage and work closely with our MD & Founder Darren Burn. Tech savvy, you will ideally be familiar with some of these - Google Suite, Zoho CRM, Canva, Trello.

Responsibilities to include

  • Calling and prospecting new clients via phone/email/social to sell listings on our website
  • Deliver revenue and meet sales targets
  • CRM: Maintain accurate and detailed CRM records to ensure opportunities are maximised
  • Update content on the website as required
  • To develop relationships with venues, suppliers and event organisers to create added value products
  • To report effectively on campaigns and sales success
  • Business development and idea generation as the company grows
  • Act as a brand ambassador helping to build the brand as far and wide as possible
  • Identify potential new business from old leads
  • Participation in networking and industry related events as required, including on occasion, some evenings and weekends

*Please note that as you will be calling different time zones you will need to be flexible to work across these varied shifts  7am - 3:30pm, 9:30am - 6pm, 11:30am to 8pm

Required Experience

  • Experience in sales, ideally in a B2B environment
  • Understanding the LGBT travel market, the nuances and needs of an LGBT traveller
  • A proven track record in generating leads
  • Experience in dealing with different kinds of clients at different levels within an organisation
  • Able to challenge a client’s thinking in a positive way
  • Able to handle rejection and be tenacious
  • Good communicator who can build rapport with a client quickly
  • Able to take ownership of sales activities and to deliver against targets
  • Numerate and competent with business software such as Google Suite, Zoho CRM, Canva, Trello
  • Good command of written English
  • Commercially aware
  • A self-starter, able to motivate themselves on a daily basis to deliver above and beyond target
  • Carry effective organisational skills and the ability to multi-task
  • Proven ability to work under pressure

What’s in it for you?

  • Competitive basic salary, with an uncapped commission structure
  • The chance to help shape the direction of this new and exciting startup
  • Company pension
  • 25 days annual leave after probation
  • Familiarisation trips to UK and ROW destinations
  • Great progression opportunities as we promote from within
  • Great staff travel discounts across the group
  • Regular work social events and drinks

Please apply by emailing [email protected] with a copy of your CV and a covering letter or apply online now.

Summer Internship, OutOfOffice.com & TravelGay.com

We are looking for excellent content writers to help us grow both the TravelGay and OutOfOffice.com brands this summer. We require self-starting individuals who want to get their foot in the door of either the travel industry or perhaps a digital marketing and content role.

With our recent acquisition, OutOfOffice.com and TravelGay.com are now the world's largest LGBT travel brand, both by visitor numbers and revenue.

As we scale the brand, there are countless opportunities for excellent writers and idea generators to get more experience within the world of work.

Our new summer internship in Brighton is open to both those still studying and who have just graduated and will allow you to experience both our brands over ten weeks in our Brighton office.

Weeks 1-5 - OutOfOffice.com

In your first few weeks you'll have an introduction to our brands with a senior member of our team. We'll also give you a mentor/buddy within the company who can ensure you're looked after and show you the ropes. You'll learn about the way our business works, be exposed to all the different departments that make up our business. Learn about how we turn web traffic into sales.

You'll have the opportunity to learn about lead generation, how we write content for a luxury travel brand and run market analysis. In return, you'll have the opportunity to write content that we'll likely publish as well as get a testimonial or reference from your mentor/buddy or a senior member of the team.

Weeks 6-10 - TravelGay.com

In the second part of your internship, you'll discover our new brand, TravelGay.com. Explore how we take the traffic of the world's most visited LGBT travel site to generate leads for OutOfOffice.com but also how this large digital media business translates its traffic into bookings and revenue.

You'll see our sales team at work, get the opportunity to help contribute to the content on the website as well as sit in on management meetings, usually with the Managing Director. At the end of your time with us, you'll get the opportunity to talk about your future career plans and also a reference. Stand out stars may be offered part-time work with the company or the ability to come back at a later date.

Clearly we may need to adapt the role based on business requirements, but what is certain is that you will learn and write lots!

Apply by emailing [email protected] or calling us on 020 7157 1570.

Work Experience Programme, OutOfOffice.com & TravelGay.com

We are looking for self-starting individuals who want to get their foot in the door of either the travel industry or perhaps a digital marketing and content role.

With our recent acquisition, OutOfOffice.com and TravelGay.com are now the world's largest LGBT travel brand, both by visitor numbers and revenue.

As we scale the brand, there are countless opportunities for excellent writers and idea generators to get their first bit of experience within the world of work.

Our new work experience programme will allow you to experience both our brands over two weeks in our Brighton office - and we'll even pay for your lunch for you!

Week 1 - OutOfOffice.com

In week one you'll have an introduction to our brands with a senior member of our team. We'll also give you a mentor/buddy within the company who can ensure you're looked after and show you the ropes. You'll learn about the way our business works, be exposed to all the different departments that make up our business. Learn about how we turn web traffic into sales.

You'll have the opportunity to learn about lead generation, how we write content for a luxury travel brand and run market analysis. In return, you'll have the opportunity to write content that we'll likely publish as well as get a testimonial or reference from your mentor/buddy or a senior member of the team.

Week 2 - TravelGay.com

In your second week, you'll discover our new brand, TravelGay.com. Explore how we take the traffic of the world's most visited LGBT travel site to generate leads for OutOfOffice.com but also how this large digital media business translates its traffic into bookings and revenue.

You'll see our sales team at work, get the opportunity to help contribute to the content on the website as well as sit in on management meetings, usually with the Managing Director. At the end of your time with us, you'll get the opportunity to talk about your future career plans and also a reference. Stand out stars may be offered part-time work with the company or the ability to come back at a later date.

Apply by emailing [email protected] or calling us on 020 7157 1570 and asking for Jared or Alex.

What next?

To get going, please submit an enquiry below and one of the team will get back to you within the next 24 hours to discuss your requirements. All the prices on our website do not include flights, but we can, of course, arrange them for you and include them in your quote.

Make an Enquiry

Call the team now for a chat on +44 (0)20 7157 1570.
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