honeymoon gift vouchers
Gay travel company Out Of Office

Careers at Out Of Office

Join Us

We are based in both Brighton and Farringdon, Central London and are always on the look out for driven, resourceful and fun people to work with us. 

Are you the person your friends turn to for holiday advice? Like a beach holiday as much as an adventure holiday? Know the best excursions and bars in a particular destination? If you can talk confidently about travel and your desire to venture is strong then we want to hear from you. If you're looking for the best travel jobs in Brighton then we can probably help!

We are a sales-oriented company and so previous experience of working in travel sales is desirable. 

If you think you might have the skills to come and work for us in our office at Out Of Office (see what we did there?) then drop us an email to [email protected] with a bit of background about yourself and your CV.

Work Experience

We are always looking for keen individuals who want to immerse themselves within our company to learn about how we work and to bring their skills to the table. Please send your details to [email protected]

Current Vacancies

Travel Concierge / Sales Consultant

Content Executive

 

Multiple Vacancies - Travel Concierge / Sales Consultant

Department: Travel Sales
Location: Brighton
Contract: Permanent - Full Time
Hours: Monday to Friday, shift patterns between 8.30 am and 8.00 pm. Saturday working may be required between 9.00 am and 5.00 pm on a rota basis, dependent upon business requirements.
Salary: Dependent on experience + Uncapped commission.

OutOfOffice.com is a bespoke travel provider with a major focus on the LGBT market assisting with the design and planning of safe and luxurious travel itineraries.

The journey here at OutOfOffice.com has certainly been an exciting one and there is so much more to come. The founder and Managing Director, Darren Burn, launched the business in 2016 forging a partnership with the founders of the Palatinate Group.

Now in its 2nd year of trading, OutOfOffice.com is already a reputable tailor-made travel provider in its own right, providing its growing customer base with specialist travel consultations. Now we need more great people to come on board and support our continued success. 

The role
Our role is to ensure that, whatever our customers gender or sexual orientation, they can access and enjoy the perfect holiday break with added peace of mind.

Your day in a nutshell:

  • Our customers will enquire about a product, wanting to know more about the options available or reserve a holiday at that time and you will engage with them, support their queries, really understand their needs and recommend the ideal holiday destination and itinerary
  • Although our initial customer contact is inbound this role does require solid consultative sales skills - you will upsell & cross-sell suitable extras and upgrades to help tailor the perfect holiday package
  • It doesn't stop once you have booked the trip - we continue to support our customers and liaise with them until they return from their holiday and will follow up with customers to proactively initiate repeat custom
  • Other duties will include supporting the promotion of our brand by attending relevant networking and industry related events, and, writing and maintaining content for our OutOfOffice.com website

So, what are we looking for?

We cannot emphasise enough how exciting this journey is at OutOfOffice.com, and we want people who are as genuinely enthusiastic about helping to progress our business as we are. Specific skills we are looking for from candidates are listed below. If this sounds like you do apply -  we would love to get to know you better!

Requirements: 

  • Candidates should have worked in the travel industry, in a similar phone based role providing travel consultations
  • You must be comfortable with sales and preferably have a natural flair for spotting appropriate opportunities to introduce suitable options to customers to ensure the best travel package is provided
  • First hand knowledge of travel in Europe is required
  • An understanding of the LGBT travel market, its challenges and nuances is highly advantageous
  • You will excel in fast paced, high-pressured environments and have the ability to self motivate
  • Excellent communication skills both verbal and written are a must, with the ability to communicate effectively and empathetically with a wide range of customers
  • You will also be naturally proactive, if you don't know the best answer to a customer's query or need you will be someone who is able to research solutions efficiently
  • A true team player - you will enjoy a spot of healthy competition in the workplace but be able to balance this appropriately with supporting your colleagues when needed and sharing best practice


Benefits:

To support you in building a great career here we offer:

  • Competitive basic salary
  • The chance to help shape the direction of this new and exciting startup
  • Extensive training and opportunities to develop in a fast-growing company
  • Free breakfast, tea, coffee and fruit 
  • An uncapped commission scheme that can afford you a significant uplift in your salary
  • Childcare vouchers
  • 22 days holiday that rises to 25 days after a year of service

We are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. 

How do I apply?

Please email your CV and a covering letter to [email protected].


Content Executive

A fantastic opportunity for a Social Media savvy wordsmith to join our growing OutOfOffice.com brand, based in Brighton, as a Content Executive.

This role presents a unique opportunity to join an exciting, young and innovative travel startup and by joining early in our journey you will have the opportunity to learn, grow and develop within the business. We have ambitious plans for 2018, including launching other sister brands which the successful candidate will be directly involved in.

Day to day responsibilities

You will be working in a fast paced and challenging role building on the existing brand and delivering innovative new content and ideas to drive web traffic and social media interactions with our brand and future sister brands. This will include:

  • Maintenance and evolution of our OutOfOffice.com website, creating unique content and uploading new travel itineraries.
  • Writing interesting blog content that is SEO friendly and of interest to the LGBT travel audience.
  • The day-to-day management and development of the OOO social media communities across Facebook, Twitter, Instagram as well as other emerging platforms. You will manage the planning and the execution of all social media content across multiple platforms, as well as reporting on KPIs to relevant stakeholders.
  • Overall maintenance, development and optimisation of all social media channels including Facebook, Twitter and Instagram.
  • Maintaining a comprehensive and streamlined image database from suppliers, tourist boards.
  • To assist the Director, sales team and sales manager as required.
  • Working alongside key stakeholders to create & plan a strategic social marketing strategy which will drive traffic to the website, increase brand awareness & social engagement.
  • Implementation and management of all paid social media campaigns ensuring they are delivered within budgets and within agreed timeframes.
  • Reporting on all social media activity to key stakeholders providing insights and actions to continually optimise activity.
  • Staying up to date with industry best practice guidelines and competitor activity.

Required Experience

  • A passion for social media, writing interesting content.
  • A passion for travel, in particular an understanding of the LGBT  consumer market is essential and key to the design of relevant campaigns and content.
  • Excellent grasp of the English language and grammar.
  • An understanding of SEO and how to write engaging content that is SEO friendly.
  • Good use of Excel, Word, Photoshop (or similar).
  • Ability to report on campaign activity.
  • Results driven.
  • A team player, with extensive knowledge of different countries and cultures as well as the desire to share this knowledge with other members of the team.
  • Carry effective organisational skills and the ability to multitask.
  • Proven ability to work under pressure.


What’s in it for you?

  • Competitive basic salary.
  • The chance to help shape the direction of this new and exciting startup.
  • Extensive training and opportunities to develop in a fast-growing company.
  • Holiday allowance of 22 days rising to 25 upon completion of probation.

We are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. 

How do I apply?

Please email your CV and a covering letter to [email protected].


 

Stories & Articles

What's It Like To Be Gay In India?

We spoke to Raj who organises gay-friendly trips in India

READ ARTICLE

The fourteen places to put on your bucket list

It's time to look at some of our favourite destinations for this year. Our founder Darren Burn runs you through his hot tips for the year.

READ ARTICLE

Bermuda: Why their same-sex marriage repeal needs to be challenged

Our founder Darren Burn on why cruise lines need to stand up to countries taking a backward step

READ ARTICLE

Customer Interview: Anthony's South American Adventure

We caught up with one of our loyal customers on his experience of booking with OutOfOffice.com

READ ARTICLE

Enquire Now

REQUIRED INFORMATION

OPTIONAL INFORMATION