We are based in Farringdon, Central London and are always on the look out for driven, resourceful and fun people to work with us.
Are you the person your friends turn to for holiday advice? Like a beach holiday as much as an adventure holiday? Know the best excursions and bars in a particular destination? If you can talk confidently about travel and your desire to venture is strong then we want to hear from you.
We are a sales oriented company and so previous experience of working in travel sales is desirable.
If you think you might have the skills to come and work for us in our office at Out Of Office (see what we did there?) then drop us an email to email@example.com with a bit of background about yourself and your CV.
We are always looking for keen individuals who want to immerse themselves within our company to learn about how we work and to bring their skills to the table. Please send your details to firstname.lastname@example.org.
Senior Travel Concierge
We are looking to recruit specialists with extensive client books who can help take the company to the next level. If you have several years of luxury tailor-made travel experience and are looking for a lucrative and high commission earning model, then please do get in touch with the team at email@example.com.
Department: Travel Sales Location:Farringdon, London Contract: Permanent – Full Time Hours: Monday to Friday, shift patterns between 8.30 am and 8.00 pm. Saturday working may be required between 9.00 am and 5.00 pm on a rota basis, dependent upon business requirements. Salary: £20,000-£23,000 (DOE) pa + Uncapped commission. Negotiable for those with contact books or more experience.
OutOfOffice.com is dedicated to providing personalised travel experiences for all, regardless of who you love or who you’re friends with. We build tailor-made itineraries worldwide to hundreds of destinations with a heavy focus on catering to LGBT travel consumers.
This job is an opportunity to join an exciting, young and innovative travel startup and by joining early in our journey you will have the opportunity to learn, grow and develop within the business.
We are looking for someone who has travelled extensively and has a real passion in using that experience to help our customers create their perfect itinerary. You will be working in a fast paced and challenging role liaising between clients, suppliers and venues to book all elements of a customer’s tailormade holiday.
Role to include, but not limited to:-
Act in a professional and efficient manner to phone and email enquiries
Engage the customer, via phone or email, in order to ascertain the client’s needs, budget and offer suggestions as to the perfect destination and itinerary
Achieve levels of client service at all times to encourage repeat business
Develop a deep knowledge and understanding of destinations, the product and the best venues and experiences
Communicate effectively with customers from the start of their enquiry with OutOfOffice.com through to their return from their trip to ensure a smooth and successful journey
To identify potential new business from old leads
Use initiative to up-sell and cross-sell other products to the customer
Participation in networking and industry related events as required, including on occasion, some evenings and weekends
Ability to update and write content for the OutOfOffice.com website
You will have at least six months telesales experience
First hand experience of travel outside Europe
Understanding the LGBT travel market, the nuances and needs of an LGBT traveller and a robust understanding of the challenges faced by clients as they travel to particular destinations, including those where homosexuality is illegal
A team player, with extensive knowledge of different countries and cultures as well as the desire to share this knowledge with other members of the team
Strong communication and research skills. It’s not always about what you know but knowing where to find it.
Carry effective organisational skills and the ability to multi-task. Offering clients a personalised concierge style service is imperative.
Proven ability to work under pressure
What’s in it for you?
Competitive basic salary, with uncapped earnings
The chance to help shape the direction of this new and exciting startup
Extensive training and opportunities to develop in a fast-growing company
We offer more than 300 sample itineraries in over 65 different countries to help inspire you. We're also at the end of the phone to offer unlimited advice and expert knowledge from our well travelled teams. And remember, we're LGBT-friendly too and pride ourselves on ensuring everyone can travel the globe.
It's the little things
We are able to hold seats with all major airlines rather than having to pay for flights up front. We secure your booking with a small deposit and the balance is not due until ten weeks before your trip, giving you time to plan and save. You'll also get your own personal advisor with you every step of the way.
It's Your Itinerary
What we really enjoy most is tailoring our trips for each client. No two people are the same and so no two holidays should be the same. We send you a personalised quote and detailed booking documents to ensure that you get the most out of your tailor-made luxury holiday.