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Gay travel company Out Of Office

Careers at Out Of Office

Join Us

We are based in Farringdon, Central London and are always on the look out for driven, resourceful and fun people to work with us. 
Are you the person your friends turn to for holiday advice? Like a beach holiday as much as an adventure holiday? Know the best excursions and bars in a particular destination? If you can talk confidently about travel and your desire to venture is strong then we want to hear from you.
We are a sales oriented company and so previous experience of working in travel sales is desirable. 
If you think you might have the skills to come and work for us in our office at Out Of Office (see what we did there?) then drop us an email to careers@outofoffice.com with a bit of background about yourself and your CV.

Work Experience

We are always looking for keen individuals who want to immerse themselves within our company to learn about how we work and to bring their skills to the table. Please send your details to workexperience@outofoffice.com.

Current Vacancies

Senior Travel Concierge
We are looking to recruit specialists with extensive client books who can help take the company to the next level. If you have several years of luxury tailor-made travel experience and are looking for a lucrative and high commission earning model,  then please do get in touch with the team at careers@outofoffice.com.
Multiple Vacancies - Travel Concierge / Sales Consultant
Department: Travel Sales
Location: Farringdon, London
Contract: Permanent – Full Time
Hours: Monday to Friday, shift patterns between 8.30 am and 8.00 pm. Saturday working may be required between 9.00 am and 5.00 pm on a rota basis, dependent upon business requirements.
Salary: £20,000-£23,000 (DOE) pa + Uncapped commission. Negotiable for those with contact books or more experience.
Background
OutOfOffice.com is dedicated to providing personalised travel experiences for all, regardless of who you love or who you’re friends with. We build tailor-made itineraries worldwide to hundreds of destinations with a heavy focus on catering to LGBT travel consumers.
This job is an opportunity to join an exciting, young and innovative travel startup and by joining early in our journey you will have the opportunity to learn, grow and develop within the business.
Job requirements
We are looking for someone who has travelled extensively and has a real passion in using that experience to help our customers create their perfect itinerary.   You will be working in a fast paced and challenging role liaising between clients, suppliers and venues to book all elements of a customer’s tailor­made holiday. 
Role to include, but not limited to:-
  • Act in a professional and efficient manner to phone and email enquiries
  • Engage the customer, via phone or email, in order to ascertain the client’s needs, budget and offer suggestions as to the perfect destination and itinerary
  • Achieve levels of client service at all times to encourage repeat business
  • Develop a deep knowledge and understanding of destinations, the product and the best venues and experiences
  • Communicate effectively with customers from the start of their enquiry with OutOfOffice.com through to their return from their trip to ensure a smooth and successful journey
  • To identify potential new business from old leads
  • Use initiative to up-sell and cross-sell other products to the customer
  • Participation in networking and industry related events as required, including on occasion, some evenings and weekends
  • Ability to update and write content for the OutOfOffice.com website
Required Experience
  • You will have at least six months telesales experience
  • First hand experience of travel outside Europe
  • Understanding the LGBT travel market, the nuances and needs of an LGBT traveller and a robust understanding of the challenges faced by clients as they travel to particular destinations, including those where homosexuality is illegal
  • Results driven
  • A team player, with extensive knowledge of different countries and cultures as well as the desire to share this knowledge with other members of the team
  • Strong communication and research skills. It’s not always about what you know but knowing where to find it.
  • Carry effective organisational skills and the ability to multi-task. Offering clients a personalised concierge style service is imperative.
  • Proven ability to work under pressure
What’s in it for you?
  • Competitive basic salary, with uncapped earnings
  • The chance to help shape the direction of this new and exciting startup
  • Extensive training and opportunities to develop in a fast-growing company
How do I apply?
Please email your CV and a covering letter to careers@outofoffice.com. A document with the full job description can be downloaded here.

 

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